CANCELLATION AND REFUND

• All sales are final. Cancellations or refunds are not possible once an order is placed.

RETURN AND EXCHANGE POLICY

• Returns and exchanges are not accepted, as we sell unique and limited edition items.

DAMAGED PRODUCTS

• In the rare event of a damaged item, please email us clear pictures of the damage at jdmcltr@gmail.com within 48 hours of receiving the product.
• Our team will review the damage and respond within 48 hours.
• If the damage is verified, we will issue a store credit
• The store credit is valid till 1 month from the date of issue.

ADDITIONAL TERMS

• Returns for damages caused by customer misuse or mishandling will not be accepted.
• Items showing signs of intentional damage will not qualify for store credit.
• Our quality team's assessment of the damage is conclusive.

*Note: Store credit will be issued at our discretion based on the condition of the returned item.

We hope this policy helps you shop with confidence at JDM-CLTR. If you have any questions or concerns, please don't hesitate to reach out to us at jdmcltr@gmail.com .